Frequently Asked Questions
Everything you need to know about your Arthauss Furniture experience.
What are the standard delivery times for furniture?
Most of our furniture items are delivered within 2 to 4 weeks. Delivery times may vary depending on stock availability and your specific location within the UK mainland.
Do you offer professional assembly services?
Yes, we offer an optional professional assembly service for most of our wardrobes and furniture sets. You can select this service at the checkout page for an additional fee.
What is your return policy for furniture items?
We offer a 14-day return policy. Items must be in their original packaging and unassembled to be eligible for a full refund. Please note that return shipping costs may apply.
Can I track the status of my order?
Once your order is dispatched, you will receive an email and SMS notification containing a tracking link and a confirmed delivery window from our logistics team.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through Klarna and DivideBuy to help spread the cost of your purchase.
Does my Arthauss furniture come with a warranty?
All Arthauss furniture products come with a standard 12-month manufacturer's warranty covering any structural defects or manufacturing faults.